Conversational AI: How (Chat)Bots Will Reshape the Digital Experience-Reference-Cited by-同舟云学术

Conversational AI: How (Chat)Bots Will Reshape the Digital Experience

Published:2018-10-23 Issue: Volume: Page:81-125
ISSN:
Container-title:AI in Marketing, Sales and Service
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Author:

Gentsch Peter

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-319-89957-2_4

Reference22 articles.

1. Bager, J. (2016). Gesprächige Automaten. C’t – Magazin für Computertechnik, 24, 112–114.

2. Brown, B. (2015). Your New Digital Coworker. https://blog.howdy.ai/your-new-digital-coworker-67456b7c322f#.jyo3j7r6q . Accessed 4 Jan 2017.

3. China Internet Watch. (2016). WeChat Monthly Active Users Reached 806 Million in Q2 2016. https://www.chinainternetwatch.com/18789/wechat-monthly-active-users-reached-806-millionin-q2-2016/ . Accessed 4 Jan 2017.

4. Downey, S. A. (2016). Bots-as-a-Service. https://medium.com/@sarahadowney/bots-as-a-service-766287876ec6#.mhoa17re0 . Accessed 5 Jan 2017.

5. Gangwani, T. (2017). Hiring a Chief Artificial Intelligence Officer (CAIO). http://www.cio.com/article/3157214/artifcial-intelligence/hiring-a-chief-artifcial-intelligenceoffcer-caio.html . Accessed 23 Jan 2017.

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