1. Hoxmeier, J.A., DiCesare, C.: System response time and user satisfaction: In: An experimental study of browser-based applications. AMCIS 2000 Proceedings, p. 347 (2000)
2. Galletta, D.F., et al.: Web site delays: how tolerant are users? J. Assoc. Inf. Syst. 5(1), 1 (2004)
3. Rangardt, J., Czaja, M.: Empirical investigation of how user experience is affected by response time in a web application (2017)
4. Lee, D., et al.: Antecedents and consequences of mobile phone usability: linking simplicity and interactivity to satisfaction, trust, and brand loyalty. Inf. Manag. 52(3), 295–304 (2015)
5. Wu, G., Wu, G.: Conceptualizing and measuring the perceived interactivity of websites. J. Curr. Issues Res. Advert. 28(1), 87–104 (2006)