Author:
Kettunen Petri,Ämmälä Mikko,Sauvola Tanja,Teppola Susanna,Partanen Jari,Rontti Simo
Publisher
Springer International Publishing
Reference14 articles.
1. Lemke, F., Clark, M., Wilson, H.: Customer experience quality: An exploration in business and consumer contexts using repertory grid technique. J. Acad. Mark. Sci. 39(6), 846–869 (2010)
2. Keränen, J.: Customer Value Assessment In Business Markets. Doctoral Dissertation, Lappeenranta Univ. of Tech, Acta Universitatis Lappeenrantaensis 579 (2014)
3. Payne, A.F., Storbacka, K., Frow, P.: Managing the co-creation of value. J. Acad. Mark. Sci. 36, 83–96 (2008)
4. Choi, E.K., Wilson, A., Fowler, D.: Exploring customer experiental components and the conceptual framework of customer experience, customer satisfaction, and actual behavior. J. Foodservice Bus. Res. 16, 347–358 (2013)
5. Rodriquez, P., et al.: Continuous deployment of software intensive products and services: a systematic mapping study. J. Syst. Softw. (in press, 2016)
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献