Where to Go in the Near Future: Diverging Perspectives on Online Public Service Delivery

Author:

van Deursen Alexander

Publisher

Springer Berlin Heidelberg

Reference19 articles.

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3. Mission defined by the Innovatieplatform (retrieved December 2006), http://www.innovatieplatform.nl/

4. Van Deursen, A., Van Dijk, J., Ebbers, W.: Why E-government Usage Lags Behind: Explaining the Gap between Potential and Actual Usage of Electronic Public Services in the Netherlands. In: Wimmer, M.A., Scholl, H.J., Grönlund, Å., Andersen, K.V. (eds.) EGOV 2006. LNCS, vol. 4084, pp. 269–280. Springer, Heidelberg (2006)

5. Van Deursen, A., Pieterson, W.: The Internet as a service channel in the Public Sector. Paper presented at the ICA Conference, Dresden, Germany (2006)

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