Smart services: The move to customer orientation-Reference-Cited by-同舟云学术

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Smart services: The move to customer orientation

Published:2019-02-23 Issue:1 Volume:29 Page:1-6
ISSN:1019-6781
Container-title:Electronic Markets
language:en
Short-container-title:Electron Markets

Author:

Alt Rainer,Demirkan Haluk,Ehmke Jan Fabian,Moen Anne,Winter Alfred

Publisher

Springer Science and Business Media LLC

Subject

Management of Technology and Innovation,Marketing,Computer Science Applications,Economics and Econometrics,Business and International Management

Link

http://link.springer.com/article/10.1007/s12525-019-00338-x/fulltext.html

Reference24 articles.

1. Alt, R. (2016). Electronic markets on customer-orientation. Electronic Markets, 26(3), 195–198. https://doi.org/10.1007/s12525-016-0229-y .

2. Alt, R., & Zimmermann, H.-D. (2014). Editorial 24/4: Electronic markets and business models. Electronic Markets, 24(4), 231–234. https://doi.org/10.1007/s12525-014-0178-2 .

3. Alt, R., Ehmke, J. F., Haux, R., Henke, T., Mattfeld, D. C., Oberweis, A., Paech, B., & Winter, A. (2019). Towards customer-induced service orchestration - requirements for the next step of customer orientation. Electronic Markets, 29(1), in press.

4. Anke, J. (2019). Design-integrated financial assessment of smart services. Electronic Markets, 29(1). https://doi.org/10.1007/s12525-018-0300-y .

5. Baines, T. S., et al. (2007). State-of-the-art in product-service systems. Journal of Engineering Manufacture, 221, 1543–1552. https://doi.org/10.1243/09544054JEM858 .

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