Industry oriented quality management of engineering education: an integrated QFD-TOPSIS approach
Author:
Publisher
Springer Science and Business Media LLC
Subject
Strategy and Management,Safety, Risk, Reliability and Quality
Link
https://link.springer.com/content/pdf/10.1007/s13198-021-01360-z.pdf
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4. Beheshtinia MA, Farzaneh Azad M (2019) A fuzzy QFD approach using SERVQUAL and Kano models under budget constraint for hotel services. Total Qual Manag Bus Excell 30(7–8):808–830
5. Calvo-Porral C, Lévy-Mangin JP, Novo-Corti I (2013) Perceived quality in higher education: an empirical study. Mark Intell Plan 31(6):601–619
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