1. Aaltonen, S., Kakderi, C., Hausmann, V., & Heinze, A. (2013). Social media in Europe: lessons from an online survey, in: 18th UKAIS Annual Conference: Social Information Systems, 19–20 March 2013. Oxford: Worcester College.
2. Allocca, J. (2008, March). Student marketing 2.0: tapping into social networks. Recruitment and Retention in Higher Education, 22(3), 6–7.
3. Almond, G., & Verba, S. (1963). The civic culture: political attitudes and democracy in five nations. Princeton University Press: Princeton.
4. Alves, H., & Raposo, M. (2007). Conceptual model of student satisfaction in higher education. Total Quality Management, 18, 571–588.
5. Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. The Academy of Management Review., 14(1), 20–39.