Exploring Models and Literature to Check Student Satisfaction as a Quality Criteria for Higher Education Institution's Accreditation

Abstract

This chapter aims to explore the use of student satisfaction as a quality criterion for higher education institution accreditation. Accreditation is a process of evaluation and recognition that determines whether an institution meets certain standards and requirements set by an accrediting agency. While there are several quality criteria used in accreditation, student satisfaction is becoming an increasingly important factor for assessing the quality of higher education institutions (HEIs). Overall, the chapter provides a comprehensive review of the literature on student satisfaction as a quality criterion for higher education accreditation. It highlights the importance of student satisfaction as an indicator of institutional quality and provides insights into the different models and methods used to measure student satisfaction. The chapter also discusses the challenges and opportunities associated with using student satisfaction data for accreditation purposes and provides recommendations for future research in this area.