Connecting Warning with Decision and Action: A Partnership of Communicators and Users

Abstract

AbstractIn this chapter, we explore the challenges of achieving a level of awareness of disaster risk, by each person or organisation receiving a warning, which allows them to take actions to reduce potential impacts while being consistent with the warning producer’s capabilities and cost-effectiveness considerations. Firstly we show how people respond to warnings and how the nature and delivery of the warning affects their response. We look at the aims of the person providing the warning, the constraints within which they must act and the judgement process behind the issue of a warning. Then we address the delivery of the warning, noting that warning messages need to be tailored to different groups of receivers, and see how a partnership between warner and warned can produce a more effective result. We include illustrative examples of co-design of warning systems in Argentina and Nepal, experience in communicating uncertainty in Germany and the Weather-Ready Nation initiative in the USA. We conclude with a summary of aspects of the warning that need to be considered between warner and decision-maker when designing or upgrading a warning system.