Publisher
Springer International Publishing
Reference21 articles.
1. Aaker, D. A. (2005). Strategic Marketing Management (7th ed.). Wiley.
2. Biazzo, S. (2000). Approaches to business process analysis: A review. Business Process Management Journal, 6(2), 99–112.
3. Bugon, M., Weick, K., & Binkhorst, D. (1977). Cognition in organizations: An analysis of the Utrecht Jazz Orchestra. Administrative Science Quarterly, 22(4), 606–639.
4. Burlton, R. (2001). Business Process Management: Profiting from process. SAMS.
5. De Sordi, J. O., Nelson, R. E., & Galindo, P. R. (2014). The problem of insufficient capacity in daycare: loop matrices and the prioritization of complex problems’ causes. Revista de Administração Pública, 48(6), 1407–1429.