Build Belonging and Trust Proactively: A Humanized Intelligent Streamer Assistant with Personality, Emotion and Memory
Author:
Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-49215-0_17
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3. Rhim, J.S., Kwak, M., Gong, Y., Gweon, G.: Application of humanization to survey chatbots: Change in chatbot perception, interaction experience, and survey data quality. Comput. Hum. Behav. 126, 107034 (2022)
4. Schanke, S., Burtch, G., Ray, G.: Estimating the impact of “humanizing” customer service chatbots. Inform. Syst. Res. 32(3), 736–751 (2021)
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