The Impact of Total Quality Management on the Organizational Reputation

Author:

Alshuqairat Enas Ahmad,Shamaileh Nancy Abdullah,Alshura Mohammed Saleem Khlif,Khalaylah Zaki Abdellateef Khalaf,Al-mzary Maali M.,Barqawi Basem Yousef Ahmad,Al-Hawary Sulieman Ibraheem Shelash,Alshurideh Muhammad Turki,Mohammad Anber Abraheem Shlash

Publisher

Springer International Publishing

Reference80 articles.

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2. Asbaa, A., & Yahya, A. F. A. (2020). The role of total quality management in achieving competitive advantage in Yemeni private universities: An analytical study. National University Journal, 14, 203–237.

3. Abu Qaaud, F., Al-Shoura, M., & Al-Hawary, S. I. (2011). The impact of the service marketing mix in the service quality of health services from the viewpoint of patients in government hospitals in Amman “A Field study.” Abhath Al-Yarmouk, 27(1B), 417–441.

4. Abu Zayyad, H. M., Obeidat, Z. M., Alshurideh, M. T., Abuhashesh, M., Maqableh, M., & Masa’deh, R. E. (2021). Corporate social responsibility and patronage intentions: the mediating effect of brand credibility. Journal of Marketing Communications, 27(5), 510–533.

5. Ahmad, S., Zulkurnain, N., & Khairushalimi, F. (2016). Assessing the validity and reliability of a measurement model in structural equation modeling (SEM). British Journal of Mathematics & Computer Science, 15(3), 1–8. https://doi.org/10.9734/BJMCS/2016/25183

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