Emotional Exhaustion and Employee Performance: The Mediating Role Played by Surface Acting
Author:
Publisher
Springer International Publishing
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-10385-8_53
Reference21 articles.
1. Alessandri, G., De Longis, E., Cepale, G.: Emotional inertia emerges after prolonged states of exhaustion: evidences from a measurement burst study. Motiv. Emot. 45(4), 518–529 (2021). https://doi.org/10.1007/s11031-021-09884-4
2. Bulut, C., Gencturk, S., et al.: The relationship between employee attitudes and innovation types: a managerial perspective. Polish J. Manage. Stud. 19, 89–100 (2019)
3. Du, J., Ma, E., et al.: Keep your mood up: a multilevel investigation of hospitality employees positive affect and individual creativity. J. Hosp. Tour. Manag. 48, 451–459 (2021)
4. Greenaway, K., Kalokerinos, E., et al.: Emotion experience and expression goals shape emotion regulation strategy choice. Emotion 21(7), 1452–1469 (2021)
5. Hill, N.S., Zhang, H., et al.: The impact of surface and deep acting on employee creativity. Creat. Res. J. 32(3), 287–298 (2020)
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