A Comparative Study of Learning Algorithms on a Call Flow Entering of a Call Center

Author:

Aattouri Imad,Rida Mohamed,Mouncif Hicham

Publisher

Springer International Publishing

Reference12 articles.

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1. Call Center Customer Sentiment Analysis Using ML and NLP;2023 14th International Conference on Intelligent Systems: Theories and Applications (SITA);2023-11-22

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