The Effect of Facility Aesthetics on Guest Satisfaction: The Case of Three Star Hotel in Kelantan-Reference-Cited by-同舟云学术

The Effect of Facility Aesthetics on Guest Satisfaction: The Case of Three Star Hotel in Kelantan

Published:2022-07-30 Issue: Volume: Page:1035-1047
ISSN:2367-3370
Container-title:Impact of Artificial Intelligence, and the Fourth Industrial Revolution on Business Success
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Author:

Simpong Derweanna Bah^ORCID,Othman Nur Azimah,Razak Nurul Fardila Abd,Yusof Mohd Fadil Mohd^ORCID,Hashim Hazzyati

Publisher

Springer International Publishing

Link

https://link.springer.com/content/pdf/10.1007/978-3-031-08093-7_69

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5. Ariffin, A.A.M., Aziz, N.A.: The effect of physical environment’s innovativeness on the relationship between hosting quality and satisfaction in hotel services. Int. J. Trade Econ. Finan. 3(5), 337 (2012)