Author:
Almansor Ebtesam H.,Hussain Farookh Khadeer
Publisher
Springer International Publishing
Reference67 articles.
1. Shawar, B.A., Atwell, E.: Different measurements metrics to evaluate a chatbot system. In: Proceedings of the Workshop on Bridging the Gap: Academic and Industrial Research in Dialog Technologies, Association for Computational Linguistics, pp. 89–96 (2007)
2. Sandbank, T., Shmueli-Scheuer, M., Herzig, J., Konopnicki, D., Richards, J., Piorkowski, D.: Detecting egregious conversations between customers and virtual agents. arXiv preprint
arXiv:1711.05780
(2017)
3. Wu, Y., Li, Z., Wu, W., Zhou, M.: Response selection with topic clues for retrieval-based chatbots. Neurocomputing 316, 251–261 (2018)
4. Radziwill, N.M., Benton, M.C.: Evaluating quality of chatbots and intelligent conversational agents. arXiv preprint
arXiv:1704.04579
(2017)
5. de Haan, H., Snijder, J., van Nimwegen, C., Beun, R.J.: Chatbot personality and customer satisfaction (2018)
Cited by
39 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献