A Study on Automated Receptionists in a Real-World Scenario

Author:

Wolter Ralf,Hindriks Koen V.,Samur Dalya,Jonker Catholijn M.

Publisher

Springer International Publishing

Reference26 articles.

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3. Bainbridge, W.A., Hart, J.W., Kim, E.S., Scassellati, B.: The benefits of interactions with physically present robots over video-displayed agents. Int. J. Soc. Robot. 3(1), 41–52 (2011)

4. Berry, L.L., Wall, E.A., Carbone, L.P.: Service clues and customer assessment of the service experience: lessons from marketing. Acad. Manag. Perspect. 20(2), 43–57 (2006)

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