Author:
Kurtz Victor,Bönsch Jakob,Ovtcharova Jivka
Publisher
Springer Nature Switzerland
Reference21 articles.
1. Becker, J., Kugeler, M., Rosemann, M.: Prozessmanagement. Springer, Heidelberg (2012)
2. Obermeier, S., Fischer, H., Fleischmann, A., Dirndorfer, M.: Geschäftsprozesse realisieren. Ein praxisorientierter Leitfaden von der Strategie bis zur Implementierung. Springer Vieweg, Wiesbaden (2014)
3. Fleischmann, A., Stary, C.: Whom to talk to? A stakeholder perspective on business process development. Univ. Access Inf. Soc. 11, 125–150 (2012). https://doi.org/10.1007/s10209-011-0236-x
4. Fleischmann, A., Borgert, S., Elstermann, M., Krenn, F., Singer, R.: An overview to S-BPM oriented tool suites. S-BPM One 30–31 (2017)
5. Gentsch, P.: Conversational AI: how (chat)bots will reshape the digital experience. In: Gentsch, P. (ed.) AI in Marketing, Sales and Service: How Marketers without a Data Science Degree can use AI, Big Data and Bots, pp. 81–125. Springer, Cham (2019). https://doi.org/10.1007/978-3-319-89957-2_4
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献