E-channel Selection Intention: Role of Users’ IT Characteristics and IT Usage
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Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-50040-4_12
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5. Wang, C., Teo, T.S.H., Dwivedi, Y., Janssen, M.: Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory. Inf. Technol. People 34(4), 1313–1337 (2021)
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