Salesperson Churn Prediction with Machine Learning Approaches in the Retail Industry

Author:

Cömert Gizem Deniz,Özcan Tuncay,Kaya Tolga

Publisher

Springer International Publishing

Reference15 articles.

1. A Guide to Analysing and Managing Employee Turnover: https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/documents/retaining-talent.pdf. Visited 19 May 2022

2. Kamarulzaman, N., Zulkeflee, N.Z., Hairiani, A.H., Norshahniza, S., Fazlin, A.H.: Exploring the factors of high turnover in retail industry in Negeri Sembilan. Procedia Econ. Financ. 31, 896–902 (2015)

3. Jain, N., Tomar, A., Jana, P.K.: A novel scheme for employee churn problem using multi-attribute decision-making approach and machine learning. J. Intell. Inf. Syst. 56, 279–302 (2021)

4. Ekawati, A.D.: Predictive analytics in employee churn: a systematic literature review. J. Manage. Inform. Decis. Sci. 22(4), 387–397 (2019)

5. Saradhi, V.V., Palshikar, G.K.: Employee churn prediction. Expert Syst. Appl. 38(3), 1999–2006 (2011)

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