Digitization of Government Services: Digitization Process Mapping
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Publisher
Springer International Publishing
Link
http://link.springer.com/content/pdf/10.1007/978-3-030-02610-3_1
Reference33 articles.
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2. Aleksandrov, O., Dobrolyubova, E.: Public service delivery through automated self-service kiosks: international experience and prospects for implementation in Russia. In: Proceedings of the 2015 2nd International Conference on Electronic Governance and Open Society: Challenges in Eurasia, EGOSE 2015, pp. 205–210, ACM, New York (2015). https://doi.org/10.1145/2846012.2846048
3. Alloghani, M., Hussain, A., Al-Jumeily, D., Aljaaf, A.J., Mustafina, J.: Gamification in e-governance: development of an online gamified system to enhance government entities services delivery and promote public’s awareness. In: Proceedings of the 5th International Conference on Information and Education Technology, ICIET 2017, pp. 176–181. ACM, New York (2017). https://doi.org/10.1145/3029387.3029388
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