Toward a ‘Control’ System for Industrial Relations. A Review of Management and the Worker

Abstract

With the publication of ‘Management and the Worker,’ by F. J. Roethlisberger and William J. Dickson, the story of the now famous Hawthorne experiments of the Western Electric Company is complete. Now that the story is all in, it is instructive to take stock of the position to which the experiments have advanced the theory and practice of industrial relations and to ask what the next step is to be. If there is to be a next step, the authors and researchers of the studies reported in ‘Management and the Worker’ can count it as their reward for a long labor well done.