Ontological descriptions of receiver states for sharing knowledge in learning service design
Author:
Affiliation:
1. Graduate School of Science and Engineering, Saitama University
2. Department of System Design, Tokyo Metropolitan University
3. Faculty of Human Sciences, Waseda University
Publisher
Japan Society of Mechanical Engineers
Subject
Industrial and Manufacturing Engineering,Mechanical Engineering
Link
https://www.jstage.jst.go.jp/article/jamdsm/11/1/11_2017jamdsm0008/_pdf
Reference28 articles.
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2. Grönroos, C., Adopting a service logic for marketing, Marketing Theory, Vol.6, No.4 (2006), pp.395-417.
3. Grönroos, C., Service logic revisited: Who creates value? And who co-creates?, European Business Review, Vol.20, No.4 (2008), pp.298-314.
4. Grönroos, C., Value co-creation in service logic: A critical analysis. Marketing Theory, Vol.11, No.3 (2011), pp.279-301.
5. Grönroos, C. and Ravald, A., Service business logic: Implications for value creation and marketing. Journal of Service Management, Vol.22, No.1 (2011), pp.5-22.
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