TRENDS AND CHALLENGES IN THE FIELD OF CONSULTING AND BUSINESS PROCESSES MANAGEMENT

Abstract

The article, based on the analysis of the evolution of the service sector, examines the scientific and theoretical foundations of consulting activities, highlighting aspects of the structure, types of consulting, as well as the reasons for the demand for consulting services. In the process of scientific research is determined by the use of methods of analysis, synthesis, grouping, formed the conditions for the spread of demand for consulting services in the world. It is determined that the problems that arise in modern enterprises and the significant level of uncertainty in the business environment, which causes uncertainty for managers, necessitate seeking help. The rapid progress of management consulting is also due to the lack of agreed standards (as opposed to such types of consulting as law or accounting), which allows almost any specialist, even a little knowledgeable in this matter, to consult. Today, there is a trend of colonization by American and European consulting markets in Asia, India and Eastern Europe. Thanks to this geopolitics, leading consulting firms receive more than a third of their profits. Recently, counselling in the social and public sectors has become attractive and profitable. Significant attention in the study is focused on the level of competition in the field of consulting in the world. Therefore, it is determined that the effectiveness of counseling directly depends on the personal participation and professionalism of a particular counselor. In this regard, the mutual understanding of the consultant and the client and their fruitful cooperation become especially important. The problems, tendencies and challenges faced by enterprises that require the involvement of external business consultants are analyzed, as well as the problems that accompany consulting companies in the process of activity. The analysis emphasized the peculiarities of the process of managing business units, as well as the impact on the level of economic security of economic entities.