Author:
Schäfer Christian,Held Iris,Kosch Marie,Bergmann Sarah,Böhm Marlene Emma,Kross Kenneth-Nolan
Reference69 articles.
1. Agyei, J./Sun, S./Penney, E. K./Abrokwah, E./Agyare, R. (2022): Understanding CSR and Customer Loyalty: The Role of Customer Engagement. In: Journal of African Business 23 (4), 869–886. DOI: 10.1080/15228916.2021.1962154.
2. Albtoosh, Q./Ngah, A. H./Yusoff, Y. M. (2022): Training satisfaction relative to turnover intention: the mediating role of employee loyalty. In: ICT 54 (4), 545–565. DOI: 10.1108/ICT-06-2021-0047.
3. Andotra, N./Abrol, D. (2016): Assessing the impact of customer relationship management practices on customer loyalty in insurance sector. In: International Journal on Customer Relations 4 (2), 19–24.
4. Attar, R. W./Amidi, A./Hajli, N. (2023): The role of social presence and trust on customer loyalty. In: BFJ 125 (1), 96–111. DOI: 10.1108/BFJ-11-2021-1218.
5. Berdin, E./Gründl, H. (2015): The Effects of a Low Interest Rate Environment on Life Insurers. In: Geneva Pap Risk Insur Issues Pract 40 (3), 385–415. DOI: 10.1057/gpp.2014.38.