Warehouse Manager Selection by CRITIC-MULTIMOORA Hybrid Method based on Single-Valued Neutrosophic Sets

Abstract

Warehouses are junction points in the supply chain. To avoid disruptions in the supply chain flow, the materials stored in the warehouse must be safely protected and made available for the next transportation activity. Warehouse personnel are critical in ensuring full-time material flow. For the administrative dimension, warehouse managers are the leaders responsible for the successful execution of all warehouse input-output processes. Therefore, a successful warehouse manager is needed for successful warehouse operations. The aim of this research is to determine the warehouse manager selection criteria and to select the best warehouse manager among the candidate with using multi-criteria decision making (MCDM) methods as a hybrid. In the literature, it is seen that the manager selection problem is overseen with various MCDM methods. In this study, eight warehouse manager selection criteria were determined and their weights were calculated by the criteria importance through inter-criteria correlation based on single-valued neutrosophic set method (SVNS-CRITIC) method. Four alternatives were ranked with the multi-objective optimization by ratio analysis based on single-valued neutrosophic sets (SVNS-MULTIMOORA) method. The manager selection was made for the general warehouse owned by a company operating in Turkey. A team consisting of two experts and a proficient manager was established to evaluate the candidates. As a result of the application, the most important warehouse manager selection criterion is determined as the skills of managers to manage warehouse input-output and storage activities. In addition, the best manager candidate was determined for the general warehouse. According to the results of the research, suggestions were developed for warehouse manager candidates and researchers. With this research, it has been brought to the literature that warehouse manager selection criteria and SVNS-CRITIC-MULTIMOORA hybrid method can be used in manager selection problems.