Impact of Early Admission Surveys on Physicians’ Communication Skills on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Scores: A Quality Improvement Initiative

Author:

Bryant David,Bhattarai Mahesh,Clark Austin,Mclnnis Madison,Solatikia Farnaz,Stith Brittany,Justin Lee,Ammar Hussam M

Publisher

Springer Science and Business Media LLC

Reference12 articles.

1. The Quotable Osler;Silverman M,3592024

2. HCAHPS. Patients' Perspectives of Care Survey. (2024). Accessed: March 16, 2024: https://www.cms.gov/medicare/quality/initiatives/hospital-quality-initiative/hcahps-patients-perspectives-care-survey.

3. Examining the role of patient experience surveys in measuring health care quality;Anhang Price R;Med Care Res Rev,2014

4. Hospital Consumer Assessment of Healthcare Providers and Systems. https.//www.hcahpsonline.org.

5. Predictors of a top-box patient experience: a retrospective observational study of HCAHPS data at a safety net institution;Indovina KA;J Patient Exp,2021

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