BUILDING PERFORMANCE SERVICE THROUGH TRANSFORMATIONAL LEADERSHIP ANALYSIS, WORK STRESS AND WORK MOTIVATION (EMPIRICAL CASE STUDY IN STATIONERY DISTRIBUTOR COMPANIES)

Abstract

This study aims to analyze: 1) Transformational leadership influences work motivation on employees of PT Meritindo Sejahtera Jakarta. 2) Job stress influences work motivation on PT Meritindo Sejahtera Jakarta employees. 3) Transformational leadership influencesperformance service of PT Meritindo Sejahtera Jakarta employees. 4) work stress affects theperformance service of PTemployees Merintido Sejahtera Jakarta. 5) work motivation has an effect onperformance service of PT Meritindo Sejahtera Jakarta employees. The research method is: quantitative research that uses the survey method in question is to explain the causal relationships or correlations commonly referred to as path analysis tools with analytical tools using the Lisrel SEM Program 8.8. Respondents were 199 employees at PT Meritindo Sejahtera Jakarta. The results of the study are: 1) the influence of transformational leadership on work motivation of PT Meritindo Sejahtera Jakarta employees. 2) the insignificant influence of work stress on work motivation on employees of PT Meritindo Sejahtera Jakarta. 3) the influence of transformational leadership onperformance service on PT Meritindo Sejahtera employees 4) the influence of work stress onperformance service employeeon PT Meritindo Sejahtera Jakarta employees. 5) the influence of motivation onperformance service on PT Meritindo Sejahtera employees.