Anthropomorphic Robot Factors and Shoppers’ Acceptance of Autonomous Service Robots in Shopping Mall Complexes in Lagos State, Nigeria-Reference-Cited by-同舟云学术

Anthropomorphic Robot Factors and Shoppers’ Acceptance of Autonomous Service Robots in Shopping Mall Complexes in Lagos State, Nigeria

Published:2023 Issue:2 Volume:28 Page:59-64
ISSN:1453-2069
Container-title:Robotica & Management
language:
Short-container-title:RM

Author:

,Akinbodun Olubukola^ORCID

Abstract

This study examines the influence of anthropomorphic robot factors on shoppers’ acceptance of autonomous service robots in shopping mall complexes. It also contributes to the Service Robot Acceptance Model from the context of a developing country by validating three robot factors such as appearance, social capability and usefulness from shoppers’ perspectives.

Publisher

Babes-Bolyai University Cluj-Napoca

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