The impact of job quality on organizational commitment and job satisfaction: The moderating role of socioeconomic status

Abstract

This study analyzes the effects of each of three dimensions of job quality on organizational commitment and job satisfaction. The interactions between job quality and socioeconomic status also are examined to understand the relationship between job quality and organizational commitment and job satisfaction. This study found that all three dimensions of job quality – quality of income, job security, and working environment – have linear effects on organizational commitment and job satisfaction. In addition, the relationship between job quality as a whole and organizational commitment and job satisfaction varies depending on socioeconomic status. This study showed the dual role of socioeconomic status in that the relationship between job quality and organizational commitment and job satisfaction is more accelerated for workers with high socioeconomic status, while the effects of job quality and socioeconomic status on organizational commitment and job satisfaction offset each other where job quality is lower than average.