Development and evaluation of a regional diabetes service App for patient education, self-management and clinic engagement

Author:

Griffin Kirstin E1,Jabbal Monu2ORCID,Turtle Emma J3

Affiliation:

1. Department of Medicine, Borders General Hospital, Melrose, UK

2. Golden Jubilee National Hospital, Glasgow, UK

3. Department of Diabetes and Endocrinology, Victoria Hospital, Kirkcaldy, UK

Abstract

Background: We created a free NHS App to deliver all patient information on type 1 diabetes to help promote self-management. This became an invaluable way of getting information to patients during the pandemic when all face-to-face clinics were suspended. The aim of this study is to investigate patient perceptions of the App. Methods: A questionnaire-based cross-sectional study was designed by the diabetes team to obtain quantitative data. Results: The mean score of patient accessibility to diabetes information and services before using the App was 5.1, and after using the App was 8.8 ( p < 0.001). Among the patients, 91% would recommend the App, 57.2% agree the App helps them schedule and attend their screening appointments and 73.7% agree the App has improved their self-management of type 1 diabetes. Conclusion: Patients agree the App has improved accessibility to diabetes information and services and has helped with self-management of their condition. Patients are likely to recommend the App to friends and family who have diabetes.

Publisher

SAGE Publications

Subject

Education,General Medicine

Reference29 articles.

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2. National Institute of Clinical Excellence. Incidence and prevalence | Background information | Diabetes – type 1 | CKS | NICE [Internet], https://cks.nice.org.uk/topics/diabetes-type-1/background-information/incidence-prevalence/ (2021, accessed 29 June 2022).

3. NHS England. NHS Prevention Programme cuts chances of Type 2 diabetes for thousands [Internet], https://www.england.nhs.uk/2022/03/nhs-prevention-programme-cuts-chances-of-type-2-diabetes-for-thousands/ (2022, accessed 29 June 2022).

4. Australia HM-MJ. Undefined. DAFNE (Dose Adjustment for Normal Eating): structured education in insulin replacement therapy for type 1 diabetes. mja.com.au [Internet], https://www.mja.com.au/system/files/issues/184_07_030406/mci10040_fm.pdf (2006, accessed 29 Spetember 2022).

5. Effectiveness of a diabetes education and self management programme (DESMOND) for people with newly diagnosed type 2 diabetes mellitus: three year follow-up of a cluster randomised controlled trial in primary care

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