Innovativeness and Profitability-Reference-Cited by-同舟云学术

Innovativeness and Profitability

Published:2014-03-10 Issue:2 Volume:55 Page:165-185
ISSN:1938-9655
Container-title:Cornell Hospitality Quarterly
language:en
Short-container-title:Cornell Hospitality Quarterly

Author:

Sandvik Izabela L.¹,Duhan Dale F.¹²,Sandvik Kåre¹

Affiliation:

1. Buskerud and Vestfold University College, Hønefoss, Norway

2. Texas Tech University, Lubbock, USA

Abstract

This study addressed the relationship between the innovativeness of hotels and their profitability. The authors propose that innovativeness and the visibility of the benefits to customers from innovative activities both serve as endogenous variables. Competitive market advantage, sales growth, and capacity utilization serve as mediators. Both key informants and financial statements provided data for a sample of 298 hotels. The results show that the relationship between innovativeness and profitability is positive and fully mediated.

Publisher

SAGE Publications

Subject

Tourism, Leisure and Hospitality Management

Link

http://journals.sagepub.com/doi/pdf/10.1177/1938965514520963

Reference145 articles.

1. Market orientation and performance in service firms: role of innovation

2. Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

3. Structural equation modeling in practice: A review and recommended two-step approach.

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