Service delivery inequality in South African municipal areas: A new way to account for inter-jurisdictional differences

Abstract

Service delivery in South African municipal areas differs widely across jurisdictional boundaries. The paper illustrates the potential of geo-spatial mapping to quantify and map service delivery inequality at local municipal level in order to differentiate policy interventions. Data from a national 2007 South African survey were analysed to assess absolute levels and relative inequality of service delivery at district and local municipality levels. Not surprisingly, the results showed a wide variation in absolute service delivery levels when comparing richer urban districts to poorer rural ones. Service delivery inequality, however, was low in the richest urban districts, as well as the poorest rural ones. Conversely, service delivery inequality was highest in the more recently industrialised districts that contained both urban and rural municipalities. The scatter distribution of service delivery inequality versus absolute levels of service delivery appears to largely support Kuznets’ (1955) inverse U theory of inequality. Further analysis and discussion of the findings, however, illustrates that urban planners in both rich and poor South African municipalities are confronted with a number of dilemmas.