1. Drew, P. (1992) `Contested Evidence in Courtroom Cross-Examination: The Case of a Trial for Rape', in P. Drew and J. Heritage (eds) Talk At Work, pp. 470—520. Cambridge: Cambridge University Press.
2. Heritage, J. and Sefi, S. (1992) `Dilemmas of Advice: Aspects of the Delivery and Reception of Advice in Interactions between Health Visitors and First Time Mothers', in P. Drew and J. Heritage (eds) Talk At Work, pp. 359—417. Cambridge: Cambridge University Press.