Sequential order and sequence structure: the case of incommensurable studies on mobile phone calls

Abstract

Two recent conversation analytical (CA) studies draw contrary conclusions from seemingly very similar materials. Hutchby and Barnett ‘show that, far from revolutionizing the organization of telephone conversation, mobile phone talk retains many of the norms associated with landline phone talk’. Arminen and Leinonen, however, state that landline and mobile calls differ systematically from each other. These incommensurate findings raise the question of why the comparisons between landline and mobile call openings have not been able to determine whether social and communicative practices are changing. It is suggested that auxiliary elements in CA allow the emergence of incompatible findings. The auxiliary assumptions enable authors to construct the phenomenon examined from their chosen perspective. Further, it will be shown that unquestioned assumptions materialize into theoretical notions that guide the research. CA studies seem to conceptualize the relationship between sequential order and sequence structure in different ways, which leads to different findings and results.