Design guidelines for narrative maps in sensemaking tasks

Abstract

Narrative sensemaking is a fundamental process to understand sequential information. Narrative maps are a visual representation framework that can aid analysts in their narrative sensemaking process. Narrative maps allow analysts to understand the big picture of a narrative, uncover new relationships between events, and model the connection between storylines. We seek to understand how analysts create and use narrative maps in order to obtain design guidelines for an interactive visualization tool for narrative maps that can aid analysts in narrative sensemaking. We perform two experiments with a data set of news articles. The insights extracted from our studies can be used to design narrative maps, extraction algorithms, and visual analytics tools to support the narrative sensemaking process. The contributions of this paper are three-fold: (1) an analysis of how analysts construct narrative maps; (2) a user evaluation of specific narrative map features; and (3) design guidelines for narrative maps. Our findings suggest ways for designing narrative maps and extraction algorithms, as well as providing insights toward useful interactions. We discuss these insights and design guidelines and reflect on the potential challenges involved. As key highlights, we find that narrative maps should avoid redundant connections that can be inferred by using the transitive property of event connections, reducing the overall complexity of the map. Moreover, narrative maps should use multiple types of cognitive connections between events such as topical and causal connections, as this emulates the strategies that analysts use in the narrative sensemaking process.