When Bioterrorism Strikes: Communication Issues for the Local Health Department

Author:

Riederer-Trainor Christine1,Wilkinson Tiffany2,Snook William D.3,Hoff Gerald L.4,Griffin Ron2,Archer Rex5

Affiliation:

1. Division of Health Education and Health Communication at the Kansas City Health Department in Kansas City, Missouri.

2. Division of Communicable Disease Prevention and Public Health Preparedness at the Kansas City Health Department in Kansas City, Missouri.

3. Community Health Initiatives Program, Division of Health Education and Health Communication, at the Kansas City Health Department in Kansas City, Missouri.

4. Office of Epidemiology and Community Health Monitoring at the Kansas City Health Department in Kansas City, Missouri.

5. Kansas City Health Department in Kansas City, Missouri.

Abstract

Public health preparedness is a multifaceted planning process that becomes grounded in a response plan and in effective communications, internal and external. This article describes an incident when the presence of anthrax spores was detected in a postal facility within Kansas City, Missouri, and discusses the communications issues faced by the Kansas City Health Department (KCHD). This incident provided the KCHD the first opportunity to operationalize its Incident Management System–based response plan. However, accompanying its implementation were unforeseen issues related to both internal and external communications. These issues and the lessons learned are discussed.

Publisher

SAGE Publications

Subject

Nursing (miscellaneous),Public Health, Environmental and Occupational Health

Reference22 articles.

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