1. Ballard-Reisch, D., Clements-Nolle, K., Jenkins, T., Sacks, T., Pruitt, K. & Leathers, K. (2007). Applying the crisis and emergency risk communication (CERC) integrative model to bioterrorism preparedness: A case study. In M. W. Seeger, T. L. Sellnow, & R. R. Ulmer (Eds.), Crisis communication and the public health (pp. 203-219). Cresskill, NJ: Hampton.
2. Bandura, A. (1991). Self-efficacy mechanism in physiological activation and health-promoting behavior. In J. Madden, IV (Ed.), Neurobiology of learning, emotion and affect (pp. 229-270). New York: Raven.