An Exploratory Study of the Implications of Free Admission to Museums and Monuments: The Public's Perceptions and Effects on Their Visiting Behavior

Author:

Le Gall-Ely Marine1,Urbain Caroline2,Gombault Anne3,Bourgeon-Renault Dominique4,Petr Christine5

Affiliation:

1. University of Rennes 2, ICI Laboratory (Brest IAE)

2. CRGNA, University of Nantes, CRGNA Laboratory

3. Bordeaux School of Management, ACME Chair

4. University of Bourgogne, Laboratory CERMAB-LEG, ACME Chair associate

5. Rennes Institute of Management, University of Rennes 1, CREM Laboratory

Abstract

What perceptions do the French public have of free admission to museums and monuments, both as visitors and non-visitors? What are the consequences of such perceptions on individuals' interpretations, their projects for visiting and behavior patterns vis-à-vis museums and monuments? This research attempts to answer these questions by multiangulation, combining various methods of data production and analysis. The results show that free admission alters the public's perceptions of museums and monuments, making it a secondary consideration in planning and implementing a visit, and that the experience of a free visit can spark a learning process that results in the appropriation of a free admission scheme. Our conclusions primarily focus on the need to enhance the public's involvement in the visit and explain the reasons for free admission.

Publisher

SAGE Publications

Subject

Marketing

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