Understanding the Utilization of Real-Time Traffic Information during Hurricane Evacuations in Texas

Abstract

Understanding how evacuees use real-time traffic information is crucial for developing effective emergency evacuation response plans for hurricane-prone areas. This paper investigates how such data were used during past hurricane evacuations and post-evacuation returns in Texas with a survey dataset collected between August 2022 and February 2023. We examined the usage patterns of various platforms, including navigation apps, social media, TV, radio, and information provided by public agencies. We found that a larger household size, longer distance to evacuation destinations, and past experience with hurricane evacuations are associated with greater use of real-time information platforms. Experienced evacuees tend to rely on navigation apps and social media, and those with experience before 2010 are more inclined to use the TV and radio as their primary sources of information. Motivation for using these platforms varies among users of different platforms. Although both navigation app users and social media users value their familiarity with the platform, the former also prioritize the convenience of using it. It was also found that TV users prioritize service accessibility, radio users emphasize service availability, and users of official agency information sources place a high value on data accuracy. These findings have implications for policymakers, emergency planners, and traffic engineers involved with disaster response operations to improve the resilience of transportation systems.