Our New Working Class: The Business Implications of Software Agents

Author:

Barnatt Christopher1

Affiliation:

1. Computers and Management in the School of Management, University of Nottingham, UK.

Abstract

Software agents are likely to become ‘virtual people’ as interfaces between organizations and customers.

Publisher

SAGE Publications

Subject

Strategy and Management,Business, Management and Accounting (miscellaneous)

Reference35 articles.

1. LearyT., Chaos and Cyberculture, Berkeley, CA: Ronin, 1994,p. 7.

2. BarnattC., Cyber Business: Mindsets for a Wired Age, Chichester: John Wiley & Sons, 1995, pp. 11-12.

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