The impact of doctors’ career calling on organizational citizenship behavior mediated by work–life balance and job satisfaction

Abstract

The present study explored the relationship between doctors’ career calling and organizational citizenship behavior (OCB). A model proposing that the effect of career calling on OCB mediated by work–life balance (WLB) and job satisfaction was assessed. Data were collected from 670 doctors working in hospitals across Northern India out of which 325 questionnaires were considered for analysis purpose. The results demonstrated that career calling has a significant effect on OCB and WLB and job satisfaction mediates the career calling-OCB relationship. The results of the study suggest that WLB and job satisfaction may signify a critical link between career calling and OCB. Implications surrounding this study and theoretical and practical implications for research and practice are explored.