A Multi-Level Review of Impression Management Motives and Behaviors

Author:

Bolino Mark C.1,Kacmar K. Michele2,Turnley William H.3,Gilstrap J. Bruce4

Affiliation:

1. Division of Management, Price College of Business, University of Oklahoma, Norman, OK 73109-4006,

2. Department of Management and Marketing, Culverhouse College of Commerce and Business Administration, University of Alabama, Tuscaloosa, AL 35487-0223

3. Department of Management, College of Business Administration, Kansas State University, Manhattan, KS 66506

4. Division of Management, Price College of Business, University of Oklahoma, Norman, OK 73109-4006

Abstract

This article selectively reviews studies of impression management (IM) published since 1988 and identifies strengths, limitations, and future research directions in three key areas: research investigating the use of IM at the individual level of analysis (e.g., performance appraisal); research that applies IM theory, concepts, and thinking to better understand organizational phenomena (e.g., feedback seeking); and research investigating organizational-level IM (e.g., how firms create legitimacy). Following their review, the authors offer some overarching recommendations for future examinations of IM in organizations, giving particular attention to the need for clear definitions and categories of IM behaviors and the value of multi-level investigations.

Publisher

SAGE Publications

Subject

Strategy and Management,Finance

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