Job Satisfaction and Burnout Among Staff Working in Community-Based Personality Disorder Services

Author:

Crawford Mike J.1,Adedeji Toyin2,Price Katy3,Rutter Deborah3

Affiliation:

1. Mental Health Services Research, Department of Psychological Medicine, Faculty of Medicine, Imperial College London, Claybrook Centre, 37 Claybrook Road, London W6 8LN, UK,

2. Central and North West London Foundation Trust, London, UK

3. Faculty of Medicine, Imperial College London, Claybrook Centre, 37 Claybrook Road, London W6 8LN, UK

Abstract

Aims: To examine levels of burnout among staff working in community-based services for people with personality disorder (PD) and to explore factors which add to or lower the risk of burnout among people working in such services. Methods: In-depth interviews with staff working at 11 dedicated community-based personality disorder services in England together with a cross-sectional staff survey using the Maslach Burnout Inventory. Results: Levels of burnout were generally lower than those reported in previous studies among mental health workers and levels of personal accomplishment were higher. Staff reported positive as well as negative experiences of working with people with PD. Strong team-work, clear leadership and opportunities for reflective practice were thought to protect staff from burnout. Conclusions: The low levels of burnout we found may reflect the early stage of the development of these services. However, it is also possible that working with people with PD does not in itself lead to burnout, especially when services are organized to share and contain work-related anxiety.

Publisher

SAGE Publications

Subject

Psychiatry and Mental health

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