Pharmacists' Perceptions of Barriers to Automation in Selected Hospital Pharmacies in Nigeria

Abstract

The study examined pharmacists' perceptions of possible barriers to the introduction of automated techniques in hospital pharmacy systems. The research method was a questionnaire survey of a random sample of practicing pharmacists in 3 teaching hospitals in Southwestern Nigeria. A total of 53 questionnaires were returned, for a response rate of 65%. Results of the study showed that pharmacists had inherent fears about the feasibility of automation in hospital pharmacy practice, though they recognized the potential benefits and they were generally supportive of introducing some forms of automation into the work systems. Most of the respondents were proficient in computing and basic concepts of pharmacy automation, but pharmacists with a low level of computer literacy rated higher in their perceptions of potential barriers to pharmacy automation. The attitudinal disposition presented a significant potential barrier to the technology, particularly among the grades of staff that probably viewed the innovation as a threat to their continued employment. The variables of gender, status, and type of hospital unit were not significant factors in the pharmacists' perceptions. Suggestions for successful implementation of the technological change are provided for pharmacy directors and hospital administrators, especially in respect to improved management commitment and structural facilities.