Creating Value for Brand Practice by Design Research—New Brand Sprint as an Illustrative Example

Abstract

As discussed under the keyword of Academic-Practitioner-Gap, the current academic brand research offers low value for practitioners. Design Research helps to develop practice-relevant questions and solution tools to fill this gap. This study proposes four criteria for conducting and evaluating design research projects in order to disseminate the approach in academic brand research: (a) Real user needs, (b) Trial-and-error process, (c) Artifact and (d) Pragmatic validity. The application of these criteria will be illustrated using the case New Brand Sprint, a 32-month research project in the context of brand positioning conducted along the steps inspiration, ideation/iteration and implementation, which are structuring a design research project. The New Brand Sprint enables start-ups and other companies to develop a good brand positioning within three hours using the New Brand Sprint Canvas and working in a group with strict timeboxing and clear roles. With the proposed criteria and the presented case study New Brand Sprint, the study shows that design research can contribute to closing the gap between theory and practice due to its user-centeredness and pragmatic validity.