Adaptive consensus building in emergency group decision-making with hesitant fuzzy linguistic information: a perspective based on disappointment theory

Abstract

In this article, an adaptive consensus model that considers individual disappointment emotion is proposed for emergency multi-attribute group decision-making (MAGDM) problems with hesitant fuzzy linguistic information. Subsequently, it is applied to choose the optimal emergency alternative(s) for the prevention and control of COVID-19 on a college campus. The main innovations and contributions of this article are as follows: (a) Individual modified perceived utility (MPU) based on disappointment theory is integrated into the determination of attribute weights and construction of consensus reaching process (CRP). (b) The MPU-based individual contribution degree and the MPU-based soft group consensus degree are developed. (c) The new emergency CRP mechanism not only considers the rewards and penalties of expert weights but also regards the adaptive updating of attribute weights. Compared with the existing emergency MAGDM models in a hesitant fuzzy linguistic environment, the proposed consensus model has some advantages in improving consensus efficiency and simulating uncertain psychological behavior.