The New Field Theory: An Application to Postal Automation

Abstract

To solve complex human problems such as those usually found in engineering psychology, theoretical models should function as heuristic stimulant for the invention of solution possibilities. These solutions were called stimulus fields which when invented then suggest many hypotheses testable with experiments. The exploration of the invented system with experimental research is necessary because most of the process or variance within the system is unknown, but discoverable. This schema of neo-field theory was illustrated with a complex problem of mail encoding by postal operators. The problem was concerned with informational decision-making by postal operators who in the future may encode mail for computer processing.