Level of Automation Forms a Key Aspect of Autonomy Design

Abstract

The concept of different levels of automation (LOAs) has been pervasive in the automation literature since its introduction by Sheridan and Verplanck. LOA taxonomies have been very useful in guiding understanding of how automation affects human cognition and performance, with several practical and theoretical benefits. Over the past several decades a wide body of research has been conducted on the impact of various LOAs on human performance, workload, and situation awareness (SA). LOA has a significant effect on operator SA and level of engagement that helps to ameliorate out-of-the-loop performance problems. Together with other aspects of system design, including adaptive automation, granularity of control, and automation interface design, LOA is a fundamental design characteristic that determines the ability of operators to provide effective oversight and interaction with system autonomy. LOA research provides a solid foundation for guiding the creation of effective human–automation interaction, which is critical for the wide range of autonomous and semiautonomous systems currently being developed across many industries.