The Context of Care: Abstraction Hierarchy Modeling of Therapeutic Foster Care Programs

Author:

Wurst Connor1,Chen Huei-Yen Winnie1ORCID,Bisantz Ann M.1,Hall Seventy F.2,Maggiulli Laura3,Joseph Kenneth4,Sage Melanie2

Affiliation:

1. Industrial and Systems Engineering, University at Buffalo, Buffalo, NY, USA

2. Social Work, University at Buffalo, Amherst, NY, USA

3. Hillside, Rochester, NY, USA

4. Computer Science and Engineering, University at Buffalo, Amherst, NY, USA

Abstract

Therapeutic foster care agencies provide temporary placements and a range of services to at-risk youth to help ensure their safety, permanency, and wellbeing. The practitioners that plan such care operate under heavy caseloads, limited resources, and high stakes. There is significant interest in supporting these practitioners with various technological interventions, but their work and the context around it is still poorly understood. This study aims to better understand the current assessment and treatment planning work in therapeutic foster care. We used the abstraction hierarchy modeling approach to outline the purposes, values, constraints, processes, and tools that define the workplace ecology encountered by care coordinators and clinicians from therapeutic foster care programs at Hillside, a collaborating human service organization. The resulting abstraction hierarchy was closely examined to identify areas for interventions and design implications.

Funder

National Science Foundation and Amazon

Publisher

SAGE Publications

Subject

Applied Psychology,Engineering (miscellaneous),Computer Science Applications,Human Factors and Ergonomics

Reference43 articles.

1. Calculating the Souls of Black Folk

2. Privatization in the Human Services: Implications for Direct Practice

3. Adoption Assistance and Child Welfare Act, 42 § U.S.C. 1305 (1980). https://www.congress.gov/96/statute/STATUTE-94/STATUTE-94-Pg500.pdf

4. Adoption and Safe Families Act, H.R. 867. 105th Congress (1997). https://www.congress.gov/bill/105th-congress/house-bill/867

5. Identifying Constraints on Everyday Clinical Practice: Applying Work Domain Analysis to Emergency Department Care

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